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Any defect or manufacturing fault must be notified within 7 days of receiving item, describing the issues, including pictures.

Both parties must agree upon any returns or refunds before any are to be made final.

Refunds will only be complete upon receiving of returned item. Most deliveries require someone to be present to sign and accept the goods. If no-one is available at the designated time, delivery will be returned and another delivery fee will be charged for subsequent deliveries.

We will replace the goods or make full refund, if:
- The goods are not merchantable quality
- The goods don't match description
- The goods do not fit for the purpose
- And if the goods are returned unused in original package

We will not accept return or issue a refund, if:
- The goods arrived to you later than you'd expect.
- You've changed your mind or your circumstances changed.
Returned items which are non-defective are subject to a 20% restocking fee.